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ComplyFlow vs Donesafe

ComplyFlow vs Donesafe: What Each One Does Best.

Donesafe, part of HSI, is a configurable, no-code safety suite in which contractor management is one module among many. ComplyFlow, Sydney-based since 2009, puts contractors, Workers, and sites on one record, judged by your people. Here is where each is stronger.

Checked against both vendors’ own pages, 2 and 7 October 2026

The Short Answer.

ComplyFlow runs prequalification, site access, permits, incidents, plant, and inspections on one record, with AI you set up to read a submission against your criteria before your own people approve. Donesafe is a modular, no-code safety platform in which Contractor Management sits beside permit to work, job management, inductions, visitors, certifications, vendors, and more.

A maintenance planner raises a job on a laptop in a workshop office while a technician in navy coveralls leans in the doorway with a tablet

In Short

Who Is Stronger, and Where.

Where ComplyFlow Is Stronger

  • The contractor’s own SWMS is what gets read. Donesafe’s SWMS module generates a SWMS from its own library, and none of its pages we read describes AI reading the one a contractor supplies. ComplyFlow’s AI reads that SWMS against your criteria, shows its reasons, and your people approve. It reviews a SWMS and never writes one.
  • Your AI assistant works from the live record. HSI, Donesafe’s owner, describes HSI Sky, an assistant that answers questions from your records and is rolling out across its products (2 February 2026); none of the Donesafe pages we read describes an MCP server. ComplyFlow’s lets ChatGPT, Claude, or Copilot answer from your live data, read-only if you want it to be.
  • You can read the prices. Donesafe’s contractor management page explains its pricing model but publishes no figure. ComplyFlow publishes its prices and a free Starter plan, and quotes its Enterprise plans.
  • The alarm goes where the lone Worker goes. A ComplyFlow Worker sets an expected time on site, and the supervisor is alerted on an overrun, with an Emergency button on the Worker’s own phone on request. None of the Donesafe pages we read describes a lone-worker or duress feature.

Where Donesafe Is Stronger

  • One configurable suite, work orders included. Donesafe says it is engineered to be no-code configurable, with forms, workflows, automations, and actions you design, and its Job Management module raises and allocates work orders inside Donesafe. ComplyFlow configures forms, criteria, and approvers per contractor category, and takes work orders from your own system through its API.
  • A published list of security standards. Its platform page lists ISO 27001, CSA, SOC 1, SOC 2, SOC 3, and ISO 27017. ComplyFlow is not SOC 2; it is ISO 27001 certified.
  • A central SWMS library. Its SWMS module generates a tailored SWMS within seconds from tasks, hazards, risks, and controls in a central library. ComplyFlow does not write or supply one.

Side by Side

Where ComplyFlow Comes Out Ahead.

What a contractor program runs on, checked against both vendors’ own pages on 2 and 7 October 2026.

DonesafeRead from donesafe.com, 2 and 7 October 2026 ComplyFlowOne record, your standard
Contractor registration and contract approval Built in Your form, your criteria, your approvers, per category
Online inductions Built in Site and company inductions, with training and courses
Digital permits to work Built in A reviewer per section, crews sign in to the active permit
Incident management Built in Notifiable incident records restricted, actions owned and dated
AI features built in Built in AI document review, AI SWMS review, AI prequalification agents, AI course creator, and AI assistants through MCP
AI reads a contractor’s answers and files against your criteria Not there Per question, against your criteria, with its reasons shown before a person approves
An MCP server for your AI assistant Not there ChatGPT, Claude, or Copilot; read-only if you want it to be
Lone Worker alerts on an overrun Not there Expected time on site, overrun alert, Emergency button on request
Prices listed on the website Not there AU$35* per Worker and AU$100 per company a year; Starter plan free; Enterprise quoted

Checked against donesafe.com on 2 and 7 October 2026, its contractor management, module, platform, industry, and agreement pages included, and against complyflow.com and the ComplyFlow Help Centre. A Donesafe tick is a capability its own pages describe; a cross means no page we read describes it. Where Donesafe is stronger is set out under In Short, above. Confirm with Donesafe before you decide.

Where Each One Wins

The Honest Version, Both Ways.

Choose ComplyFlow When the Contractor’s Own SWMS Has to Be Read.

ComplyFlow’s AI reads the answers and files you choose, the contractor’s own SWMS included, against the criteria you write, and shows its reasons before your people approve. It reviews a SWMS; it never writes one.

  • AI reads the contractor’s own SWMS against your criteria
  • It shows its reasons; your people approve
  • It reviews a SWMS and never writes one

Choose Donesafe When You Want One Configurable Suite for the Whole Safety Program.

Donesafe says it is engineered to be no-code configurable from the ground up, with forms, workflows, automations, and actions you design, across modules from job management to certifications, and it publishes a list of security standards. If you want one configurable suite across the whole safety program, with work orders raised inside it, that is its strength.

  • No-code forms, workflows, automations, and actions
  • Job management that creates and allocates work orders
  • A published list of security standards, SOC 2 among them
Three colleagues around a whiteboard sketching a workflow of boxes and arrows in a small meeting room

On One Record

Three Modules on One Record.

Each item links to the Help Centre article that documents it. Ask any vendor to show the same chain, from the contractor to the closed action.

Incidents

Plant & Equipment

Inspections & Audits

All three sit on the same record as the prequalification, the induction, and the gate sign-in.

Questions

Questions People Ask About Donesafe & ComplyFlow.

Is Donesafe only contractor management?

No. Its platform page describes one platform and one source of truth for safety, quality, risk, and more, and its contractor management page describes a modular platform whose modules are inter-connected and interoperable, among them permit to work, job management, inductions, visitors, certifications, vendors and suppliers, plant, incidents, and checklists. Read 2 October 2026.

How does Donesafe’s contractor module work?

Its contractor management page says contractors and visitors self-register and enter essential trading information while the module automates the contract approval process, the management of inductions, and linkage to site entry. Site managers are notified by dashboard or email that contractors are cleared to enter the site, and its reports show job status, certification and licence validity, and impending expiry by company. ComplyFlow’s AI reads a submission, the contractor’s SWMS included, against your criteria before your own people approve.

Does Donesafe generate a SWMS?

Its SWMS and JSA module says you create and store tasks, potential hazards, risks, and controls in one central repository, and that a tailored SWMS is generated from them within seconds. ComplyFlow does not write a SWMS or supply a template: the contractor writes or supplies their method statement, and the AI reads it against your criteria, shows its reasons, and your people approve.

Who owns Donesafe?

Donesafe is part of HSI. HSI’s own release of 3 December 2025 says HSI is majority-owned by Waud Capital Partners, and Donesafe’s About page lists offices in Sydney and Perth. Read 2 October 2026.

Does Donesafe use AI?

Its blog describes HSI Sky, an assistant that answers questions and summarises records across HSI’s platform (2 February 2026), HSI’s AI-powered image hazard recognition (3 December 2025), AI-powered voice reporting with Workable (18 August 2026), and a partnership with Invigilo for AI-powered risk detection (26 August 2026). Ask which of them read a contractor’s submission, and who decides. ComplyFlow puts an AI agent on the form questions you choose, a SWMS included, which reads answers and files against your criteria and shows its reasons; your people approve.

What happens to our data if we leave Donesafe?

The Master Services & License Agreement on its site, last updated 29 January 2026, says that on a request made within 30 days after termination or expiry, HSI will make Customer Data available for export or download. Check your own order form, which may differ.

How does ComplyFlow connect a supplier, a Worker, and a work order?

Your maintenance or work-order system reads the supplier’s compliance through the API before it releases a job: cleared, and the Worker signs in to the order; not cleared, and your system holds it with the reason on the supplier’s record. The status is the same wherever it is read, and a Worker who is not cleared for the location will not be able to sign in until it is resolved, unless the site is set to allow Sign in Anyway, which notifies the client. The Inspection app records the work, and the open API reads and writes work orders and inspections.

Can we run both?

You can. One shape is Donesafe carrying the wider configurable suite, with ComplyFlow carrying contractor approval, the Worker’s status, site access, and permits. It is still two records for one contractor, which is the cost you are accepting. ComplyFlow’s REST API and MCP access exist partly so that cost is smaller. Whatever you run, ask what happens between the systems: whether a work order can see the supplier’s status, and whether the gate checks it again when the Worker arrives.

Bring One Contractor & One Job. We Will Run Both Live.

A 30-minute session on your own contractors: one category built in front of you, a supplier invited, and one job followed from approval to close-out. No slides.

  • ISO 27001
  • Hosted on AWS
  • Microsoft & Okta SSO
  • API & MCP
  • Data in Australia

Compliance you can prove, instantly.

Every capability on this page was read off Donesafe’s own live website and ComplyFlow’s on 2 and 7 October 2026. Neither vendor’s own performance statistics are repeated here, and no Donesafe price appears unless Donesafe publishes it. Software moves; confirm current detail with Donesafe before you decide.