An Approved Company Is Not a Cleared Worker. Prove Both.
The cleaner on the night shift and the electrician above a ward work near frail, unwell people. In aged care, a second law can reach them too. This free 27-page eBook shows what to check, and what to keep.
- 27 pages, PDF
- 22-point pre-start checklist
- Current to November 2026
- Every source listed and dated

Download
The Contractor Compliance Guide for Healthcare & Aged Care.
Who holds the duty, who needs screening, and the checks before a contractor starts.
- Who holds the duty in a hospital or an aged care home
- Which contractors need screening, and what it must show
- A 22-point pre-start checklist and a contractor access map
Free, no form
The Contractor Compliance Guide for Healthcare & Aged Care
Download the eBook (PDF)Then try it on your own contractors.
The Starter plan is free for up to 5 users and 5 sites. Or see the record the eBook describes in a demo.
What Is Inside
Thirteen Chapters, From the Duty to Every Ward.
Written for the people who run hospitals and aged care homes. Open a page to see it as it prints.
- 01The practical test: what you can show, ward by ward
- 02Who holds the duty in a hospital or an aged care home
- 03Two laws in an aged care home, and why a clause cannot move either
- 04Officers and responsible persons: due diligence is personal
- 05Where the states differ, and what state health systems add
- 06Where people are most vulnerable: who needs screening, and what it must show
- 07Infection control on site
- 08Authorising and controlling the work
- 09After hours: access to wards and residents' rooms
- 10One night in the memory support unit: one job, start to finish
- 11When something goes wrong: every reporting route
- 12The record, the checklist, and the contractor access map
- 13One standard across every site: questions to ask, and what to look for
Who It Is For
For the People Who Run the Wards & the Buildings.
Several businesses can hold the same duty at once. Each of these roles holds part of it.
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Facilities Manager
- Who manages or controls each building and ward.
- Authorising the work, from request to handback.
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Safety & HSE Manager
- Infection control for the trades.
- Contractors on the night shift, and who knows they are there.
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Risk & Compliance Manager
- Which contractors are aged care workers, and the screening record.
- Due diligence for officers and responsible persons.
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Procurement & Contracts
- What a contract can organise, and what it cannot carry.
- What to ask for before you engage.
Customer Stories
How Teams Keep This Record on ComplyFlow.
Property & Facilities Management Automating internal and third-party audits and compliance management across the portfolio since 2011.
CBRE Read the story
Education Contractor management, document approvals, and workflow automation, integrated with the university’s Access ID system.
Australian Catholic University Read the story
Airports & Ports Closed an Enforceable Undertaking in six months, and helped build the platform that did it.
Qantas Read the story
Transport & Logistics Live access, digital prequalification, and lone Worker safety across unmanned sites.
Auckland Transport Read the storyQuestions
Questions People Ask About the eBook.
Who is the eBook for?
Hospitals, health services, and residential aged care providers, and the officers and responsible persons who carry the due diligence duty.
Does it cover the new aged care law?
Yes. It covers the Aged Care Act 2024 and the Aged Care Rules 2025, as read on 5 November 2026, beside the model WHS laws. Victoria is named where it differs.
Is the eBook free?
Yes. It is a 27-page PDF, free to download, with no form to fill in.
Is this legal advice?
No. It is general information about the law as it stood when it was written, with every source listed and dated on the last page. For a decision about your own business, ask your own adviser.
How current is it?
It is current to November 2026. It follows the Aged Care Act 2024 and the Aged Care Rules 2025 as read on 5 November 2026, and the model WHS laws as at 5 December 2025.
Check Once. Prove It on Every Ward.
The eBook shows what to hold for every contractor. ComplyFlow keeps it on one record, checked once and current at every site you run.
- ISO 27001 since 2019
- Sydney-based since 2009
- Data hosted on AWS in Australia