Is LinkSafe only a prequalification product?
No. Its product page describes a modular solution, so you choose the features and workflows that suit your organisation, and lists pre-qualification, induction, credential, site management, permit to work, visitor management, and digital forms solutions, and LinkSafe Concierge. Read 2 October 2026.
Who owns LinkSafe?
Its product pages read LinkSafe by Civica. Civica’s own History page lists LinkSafe among its 2024 acquisitions, and linksafe.com.au now redirects to a page on civica.com, read 2 October 2026.
What is LinkSafe Concierge, and what does ComplyFlow do instead?
It is a managed service. LinkSafe says certified safety consultants manage contractor onboarding, pre-qualification, credential reviews, and ongoing administration on your behalf, and its Concierge page says your team continues to access LinkSafe and receives regular reporting. ComplyFlow is software you run: your form, your criteria, and your approvers, with AI reading the answers and files first and showing its reasons, and the ComplyFlow safety team available as the reviewer where you use that service. Ask LinkSafe, under your setup, who reads a contractor’s licences and safety documents, and what that person sees beside the document.
How does LinkSafe’s site sign-in work?
Its site management page says workers scan a QR code or use a kiosk and sign in with an induction card or mobile number, that licences, inductions, and other site requirements are validated before access is granted, and that access is prevented, and the appropriate people notified, when an issue is found. Ask what the screen shows a worker with an expired licence, and who is told.
How does a contractor onboard with LinkSafe?
Contractors upload updated documentation for review and approval through its contractor portal, expired or missing documentation is flagged, and automatic reminders go out before documents expire. Its credential page says requirements can be configured by contractor type, trade, work activity, or job role, and workers are notified before licences or certifications expire. On ComplyFlow, where a Client has set up an AI agent on a question, the contractor sees the gaps in a submission and fixes them before sending.
What should we ask LinkSafe about its API?
Its product page says clients receive API documentation and access, and that reporting is available through the system and via API. Ask for a work-order system reading a contractor’s and a Worker’s status through it, and what the system receives when a licence lapses after the job is assigned. Ask ComplyFlow the same question.
How does ComplyFlow connect a supplier, a Worker, and a work order?
Your maintenance or work-order system reads the supplier’s compliance through the API before it releases a job: cleared, and the Worker signs in to the order; not cleared, and your system holds it with the reason on the supplier’s record. The status is the same wherever it is read, and a Worker who is not cleared for the location will not be able to sign in until it is resolved, unless the site is set to allow Sign in Anyway, which notifies the client. The Inspection app records the work, and the open API reads and writes work orders and inspections.
Can we run both?
You can. One shape is LinkSafe continuing to run its managed prequalification for contractors already on it, with ComplyFlow carrying site access, permits, incidents, plant, and inspections. It is still two records for one contractor, which is the cost you are accepting. ComplyFlow’s REST API and MCP access exist partly so that cost is smaller. Whatever you run, ask what happens between the systems: whether a work order can see the supplier’s status, and whether the gate checks it again when the Worker arrives.
