What Is Avetta: Its Products, Who Uses It and How It Works in Australia

If you run safety for a transport and logistics business, you usually meet Avetta from one of two directions. Either a customer tells your business to register on it before your trucks can deliver to their site, or someone in your own business proposes it for your subcontracted carriers. The first question is the same both ways: what is it, and what does it actually do?

This guide answers that from Avetta's own pages and terms, as they stood between 25 and 29 September 2026. It says what Avetta sells in Australia, how it works for the contractor who is told to join, and what a transport safety team should check.

What Is the Purpose of Avetta?

Avetta sells software for managing the risk in a supply chain: checking that the contractors and suppliers a business hires meet its safety, compliance, and other standards before and while they work. Its Australian site is built around two audiences. Hiring companies use it to see and qualify their contractor and supplier network, and suppliers and contractors use it to get qualified, stay compliant, and find work.¹

That two-sided shape is the thing to understand first. The business that chooses Avetta is the client. The businesses that do most of the work inside it, registering, uploading insurance and licences, answering questionnaires, and paying a subscription, are its suppliers. Much of what people say about Avetta online depends on which side they are standing on.

Is Avetta Used in Australia?

Yes, and it has been here for some time. Avetta runs an Australian site at avetta.com/en-au, and its Australian company, AVETTA PTY LTD, holds an active ABN on the Australian Business Register.^{1 2} In July 2025 it announced that a new Sydney office had opened in May, and that an upgraded Newcastle office would open in October.³

Its biggest step here was buying Pegasus, a worker competency management business based in Newcastle, NSW. Avetta announced the purchase as completed on 19 July 2021, and said the Pegasus offices would become its base for Australia and New Zealand.⁴ Pegasus's old web address now redirects to Avetta's Australian site (measured 29 September 2026). What that means for sites that run Pegasus is covered in what happened to Pegasus Workforce.

What Companies Use Avetta in Australia?

Avetta's Australian home page carries the logos of organisations it presents as customers.¹ Avetta also hosts contractor program pages for Australian organisations, which is often where a contractor first meets it: each tells contractors how to register.^{5 6 7 8}

Those are Avetta's own presentations. Avetta also publishes figures for the size of its network; they differ from page to page, so none is repeated here.

What Avetta Sells, by Its Current Product Names.

Avetta's product names have changed over the years, and older guides use names it no longer leads with. On its Australian health and safety page, read on 29 September 2026, the products listed are Prequalification, Safety Audits, Worker Management, Field Safety, Subcontractor Management, Transport Safety, and two maturity indexes, one for safety and one for culture.⁹

In plain terms:

• Prequalification collects and reviews a contractor's safety performance, audits, certifications, and documents before it is approved.
• Safety Audits are carried out by Avetta's own certified safety auditors.
• Worker Management checks individual workers' training and qualifications, with site access by mobile badging and, in the Asia Pacific region, onsite kiosks.
• Field Safety collects work requests with the safety forms attached, such as job hazard analyses and Safe Work Method Statements.
• Subcontractor Management extends the view to the contractors' own subcontractors.

How Do Avetta's Products Fit Together?

Avetta's own pages show more than one product under the Avetta name. Its privacy and security FAQ, read on 1 October 2026, lists them as separate rows in its hosting table: supplier compliance products including Avetta Connect, Worker Management, and Pegasus Workforce Management.²⁰ The platform that began as Pegasus appears there as Pegasus Workforce Management, with a worker app called Workforce by Avetta and a supervisor app called Onsite Mobile by Avetta.²³ Avetta describes Avetta One as a platform.¹⁹

What the pages do not say is how closely the products work together in a deployment. That is a buyer's question, and worth asking in writing before you sign: do Connect and the worker product share one implementation and one onboarding, or does each have its own? Does a supplier's approval in Connect reach the gate without being entered again? How does Field Safety get its supplier and Worker records? And which product carries the AI document review? A proposal that spans products should answer each one by product name.

Around those sit a sustainability rating it calls a patented ESG Index, business risk products including insurance verification, and a searchable supplier directory.^{10 11 12} The health and safety page names no incident management product, though its AI assistant helps with incident investigations and its Field Safety product records observations and corrective actions.^{9 13}

What Avetta Offers a Transport and Logistics Team.

For transport, the product to know is Road Transport Safety. Avetta says it evaluates carriers against a 'good vehicle, well driven, well managed' framework, covering vehicle suitability, maintenance, driver competency, journey planning, and continuous improvement, and that its transport safety specialists review carriers' answers and evidence to score them.¹⁴ The same page pitches it at high-risk, asset-intensive industries such as energy, chemicals, mining, manufacturing, and construction.¹⁴

That tells a logistics safety manager who Avetta's transport buyer is: the mine, the refinery, or the manufacturer that hires carriers. If your business is the carrier, you are the supplier in that picture. Avetta's Australian blog also publishes Chain of Responsibility material for that audience, which is worth reading alongside the regulator's own guidance rather than instead of it.¹⁵

On the worker side, Avetta's contractor pages describe self-service onboarding, onsite badging, fatigue management, and a mobile app in which workers complete courses, upload certificates, and check in and out of sites by QR code.¹⁶

How Avetta Works for a Contractor.

A contractor usually joins because a client asks it to. It registers, receives a quote, and pays. Avetta's supplier terms set an activation fee and an annual subscription that renews automatically every 12 months, a seat for each Worker on its worker products, and further charges when the contractor connects with a new client, adds a client site, or selects a trade that changes its risk classification.¹⁷

What it must provide is set by the client. Avetta's plans page says a supplier's tier is based on the services its client requires, from insurance verification to worker management and audits.¹² Approval follows the same logic: one client's program page tells contractors they are prequalified to work for that client only once both business and worker registration are complete.⁶

How Much Does Avetta Cost Per Year?

There is no single figure, because Avetta does not publish a general price list; its Australian plans page shows none, and says the tier depends on what the client requires.¹² Some Australian client program pages publish their own worker fees, each for that program only. The Avetta cost guide reads the supplier terms clause by clause and lists the program fees that are public, with their dates.

Does Avetta Use AI?

Yes, in several places. Its assistant, AskAva, was launched in January 2024; in Avetta's own launch words, based on a user's prompts, AskAva 'generates suggestions' to third-party vendors on risk practices to avoid an incident.¹⁸ Its AI page, read on 29 September 2026, adds that the platform extracts data from uploaded contractor and supplier forms and alerts users to missing or inaccurate information before submission.¹³

People stay in the loop, by Avetta's own account. Its Worker Management page says Avetta verifies workers' records 'using AI and our team of compliance professionals', and its AI page says its certified compliance professionals review workers' records with the help of AI automation and optical character recognition.^{19 13} Its business risk page says contractors' insurance certificates are reviewed by 'Avetta's certified insurance professionals'.¹¹

For a safety manager the useful question is not whether a platform uses AI but what the AI is allowed to decide. Ask any vendor, Avetta included, what the AI checks, against whose criteria, where in the product it runs, who reviews the result, and whether the contractor can run the check against the client's criteria before submitting. ComplyFlow's answer is that the AI assessment sits beside the answer for the buyer's own approver, and the contractor can run the same review up to three times before submitting.

Where Avetta Hosts Data, and What It Is Certified For.

Avetta's privacy and security FAQ lists hosting by product. Worker Management is hosted in Australia for the Asia Pacific region, Pegasus Workforce Management has an Australian instance, and its supplier compliance products, including Avetta Connect Health and Safety, are hosted in Germany.²⁰ The same FAQ says it holds ISO/IEC 27001:2022 and four related ISO certifications, and undertakes annual SOC 2 Type II independent audits; its client terms say the SOC 2 Type II report is provided to a client on request.^{20 21} SOC 2 is a reporting framework from the American Institute of Certified Public Accountants; ISO 27001 is the international standard for information security management.²² Both address information security, so the useful question is which one your own policy or procurement names.

A Worked Example: A Regional Carrier Asked to Register.

This is an example built from Avetta's published terms, not a case. A regional carrier runs 40 prime movers and employs 55 drivers. A mining customer tells it to register on Avetta within six weeks or stop delivering to site. The carrier's safety manager is given the job.

Before registering, she writes down what the program page and the quote say the customer requires: company prequalification, insurance verification, and worker management for every driver who goes through the gate. She notes that the supplier terms charge a seat per Worker on worker products, so the question of which drivers count matters: all 55, or only the 30 on that run.¹⁷ She asks the customer whether it pays or discounts supplier fees under what Avetta's terms call a Client Program.¹⁷

What she checked and kept: the customer's program page and its date; the quote; the renewal date, 12 months from registration, in the business diary with the 30-day renewal invoice before it; and a folder of the exact documents uploaded, because the supplier terms do not oblige Avetta to keep them after the agreement ends.¹⁷ If a second customer on Avetta asks the same next year, she will know what that connection triggers before it happens.

What Are the Alternatives to Avetta?

In Australia, contractor management and prequalification software is also sold by other vendors, including Cm3, Rapid Global, and ComplyFlow. When you compare any of them, compare the same things: what the client sets up, what each contractor has to provide, what sits on the same record, and what the AI is allowed to decide. ComplyFlow is Australian contractor management software, Sydney-based since 2009, with permits, inspections, incidents, and site access on the same record as prequalification.

Our side-by-side of the two platforms, including the rows where Avetta is the stronger choice, is ComplyFlow and Avetta compared. If you are already on Avetta and weighing a move, the switching guide works back from your contract dates.

What to Check Before You Register or Buy.

1. Which side are you on: the client setting requirements, or the supplier meeting them?
2. Which Avetta products does the program use, by their current names, and does each have its own implementation and onboarding?
3. What does each Avetta fee cover, and does the client offer a Client Program?
4. How many Workers need a seat, and who counts as one?
5. Where will your data be hosted, product by product?
6. What does the AI decide, and who signs off?
7. When does the subscription renew, and who owns that date in your business?

Answer those on one page before anyone signs. The software is only as useful as the program it runs, and the program is set by whoever holds the contract.