The Problem

Aventus sought to streamline an existing paper-based system for managing contractors which was complicated, relied heavily on individual building managers and resulted in poor visibility, gaps and inadequate operational oversight from head office. Specifically, they required an integrated system to manage contractor and worker compliance records, incidents, training & inductions and site-access monitoring.

The Solution

Comply Flow was engaged to deliver a functional, integrated platform to manage contractor prequalificaiton, online inductions and a unified incident management system across Aventus' 20+ Australian sites. This ensured a consistent approach to HSEQ management, better communication with contractors who were able to easily see their requirements in a simple dashboard, and enabled live-compliance monitoring of contractors from head office through to site level.

Contractor management solution for 4,500+ workers across 21 sites

Aventus engaged Comply Flow in 2017 to deliver a comprehensive contractor management solution across their Australian portfolio of retail centres and residential buildings, with a specific interest in more effectively managing incidents, training and inductions and and site access.

  • Contractor management and site access solution
  • Streamlining existing process & manual administration
  • Induction and training delivery
  • Live incident register & corrective action management

Solution Highlights

Live compliance status for suppliers and workers

Our web application and mobile app enables Aventus staff to instantly search for a worker or contractor company to view their overall compliance status, and all records and training with a few clicks

Easily search from one database

Authorised users, such as building managers or HSEQ staff, can search the Comply Flow portal to instantly access contractor details, documents, training, work permits and more from one login

Document expiry notifications

Contractors see all requirements for each project on a simple dashboard, and all users recieve notifications when documents are approaching expiry to ensure they keep compliant

Instant online chat and email support

Our friendly support team are available via both online chat and email to assist all contractor administrators, workers and Aventus staff with any request. No chat bots, users are always able to speak to a real person.

Customise and configured for each site

Aventus were able to set standard requirements for contractors based on risk level and work roles, while also adjust site-specific requirements and set additional document requests to ensure the ongoing system flexibility

Secure & reliable data platform

We employ end-to-end encryption, are ISO27001 Certified and operate in AWS secure cloud ensuring security and data sovereignty